So, a 21-day lock-down was announced for Malawi last night. If your team has the ability to work remotely, good for you. The fact that you can’t meet physically makes it most likely that email will be your primary method of communication.
But email tends to bring about challenges, two of them being
Being clear yet succinct
The need to be clear yet succinct in your communication. Important facts tend to get lost in the detail or never make it into the email at all. If you need to learn a new skill during the lockdown, effective communication should probably be one!
The right time to shoot off an email
The ability to realise the right time (or wrong time) to communicate. Shooting off business emails at 8 pm or on a Sunday morning has the ability to pull your recipient’s mind back to work mode when they have already called it a day or plan to enjoy the weekend with family. Modern email clients have scheduling options – familiarise yourself with that feature!